Help Desk or Points of Contact:
Updated May 2009
| Administrative Systems Access & Security | |
|---|---|
|
For Administrative System role, access and workflow information, go to: For assistance contact the IT Service Desk (see below). |
| IT Service Desk (8-HELP) | |
Faculty, staff, and student inquiries regarding computer hardware and software, Internet connectivity, and related topics, including:
|
IT Service Desk |
| Accounts Payable Help Desk | |
AP Questions regarding:
|
Accounts Payable Help Desk |
| Equipment Inventory (Asset Management) | |
|
Equipment Inventory Help
Desk Primary contact: DeeAnn Willis-Berry, 688-4788 |
| Resource Planning (Budgets) | |
|
Resource Planning (Budgets)
Help Desk You may also contact your Financial
Analyst directly. To find your Financial Analyst, go
to: |
| General Ledger (GL) Accounting | |
General information for General Ledger. |
General Ledger Help Desk For more information, go to: |
GL - Chartfield:
|
Mike Baker |
GL - Journal Entries:
|
Accounting Staff For more information, go to: |
GL - Allocations:
|
Rob Hupp |
GL - Brio, Standard/Simplified Flexible Reports:
|
Tricia Privette For more information, go to: |
GL - User Requested Reporting:
|
Rob Hupp |
GL - Reconciling and Interpreting My Reports:
|
Accounting Staff For more information, go to: |
Feeder System Report Reconciliation Contacts:
|
Feeder System Contacts For more information, go to: |
| Need help with a Journal ID that begins with "S". | Mike Baker Phone: 688-3218 |
| Funds used in error or reports for other departmental funds (fund exceptions). | Brenda Payne Phone: 688-3595 |
| Research Foundation | |
Need assistance regarding the Research Foundation and the following Financials system issues as related to Sponsored Projects:
|
Research Foundation Help
Desk For more information, go to: |
| Purchasing, Receiving, Stores & Mail Services (PRSM) | |
|
Purchasing links.
|
Purchasing, Receiving,
Stores & Mail Services (PRSM) For Purchasing information, go to: |
| Human Resources System | |
| HR System issues. | Human Resources Information System (HRIS) Help Desk For Human Resources contacts, go to: |
Helpful Student Information System (SIS) Points of Contact:
Student Center |
|
|---|---|
Student Records:
|
Office of University Registrar |
Financial Aid:
|
Student Financial Aid Office |
Student Health Insurance:
|
Student Health Insurance Office |
Student Financials:
|
Bursar's Office |
Student Services Center |
|
Student Records:
|
Office of University Registrar |
Financial Aid:
|
Student Financial Aid Office |
Student Financials:
|
Bursar's Office |
Faculty Center |
|
Student Records:
|
Office of University Registrar |
